Help and support

Quick answers

Dashboard → Support → Quick answers. Search for a word like domain, branches or WhatsApp and open the answer — each one has a button that takes you to the right screen.

The linkom assistant

Press the green Help button on any dashboard screen (and on linkom's website) and ask your question in your own words, in any language. It answers from linkom's help and plans, and links you to the right screen.

Under each answer you can press Open a ticket: your chat is summarised into a ticket for our team. Answers are written by AI and can be wrong; chats are kept for 90 days to improve support.

Open a ticket

We reply on the ticket and by email. Reply in the same ticket to continue, or close it when it's solved — sending a new message reopens it.

1. 1Press New ticket.
2. 2Write a Subject — while you type, linkom suggests answers that may already solve it.
3. 3Choose a Category: Billing, Technical, Feature request or Other.
4. 4Describe what happened and add up to 3 screenshots (JPG, PNG or WebP, 4 MB each).
5. 5Press Send ticket.

Email

You can always write to support@linkom.app too.